Program and Project Leadership for a Global Law Firm

Monthly IT Incidents Down 51% for Valley Landscaping

51%

Fewer incidents a month: 23 on average from Apr to Sep 2026, against 47.3 from Jan to Mar

Valley Landscaping replaced slow, reactive IT support with Silver Tree managed services and three projects that fixed recurring problems at the source. Monthly incidents fell 51%, and managers got back to their own work faster.

Managed Services Transition for a Multi-Site Food Manufacturer

6 weeks

Core transition, followed by one dedicated week of hypercare

A growing, multi-site food manufacturer needed to leave its incumbent IT provider without interrupting operations. Silver Tree completed the transition in six weeks plus a week of hypercare, with production go-live on schedule.

IT Operations Assessment Helps a National Non-Profit Reinvest in Its Mission

$3.1M

In annual savings identified through licensing audit, contract optimization, and support restructuring

A growing national non-profit with staff in more than 25 cities was paying for over-licensed applications and a provider that offered little transparency. Silver Tree's assessment found $3.1M in annual savings to reinvest in the mission.

Divestiture Delivered in Under 60 Days for a Mobile Messaging Company

Day 1

Operational independence, with critical systems live and minimal employee disruption

A mid-size mobile messaging software provider had less than 60 days to separate from its holding company or face about $250K a month in penalties. Silver Tree's program leaders moved 100+ applications and launched it on time.

Cutting Costs and Risks With a Strategic IT Operations Review

30%

Cost savings from software optimization

A new CIO at a national non-profit inherited an IT environment with no SLAs, no asset visibility, and unclear accountability. Silver Tree's assessment uncovered major savings and moved the organization to a new managed services provider in 30 days.

CMMC Level 2 Readiness for a Precision Manufacturer

23%

Reduction in audit scope by clearly defining CUI system boundaries

A mid-sized precision manufacturer serving US Department of Defense prime contractors needed to prove NIST SP 800-171 compliance and prepare for CMMC Level 2. Silver Tree's gap analysis gave it a clear, focused route to readiness.

Business Modernization for a PE-Backed Midmarket Company

$6M+

Potential cost savings surfaced across IT and operations initially

A new CEO at a private equity-backed midmarket company had to find $23 million in savings for the board. Silver Tree's assessments surfaced more than $6 million in potential savings and a roadmap to reinvest them in growth.

Structural Health Sensors Brought to Industrial Scale for Artemis

IoT

product engineering and service management

Silver Tree engineered Artemis' IoT devices and ran end-to-end service management for the sensors on Vigilance.

Ethical Hacking and Remediation for a Regional Financial Institution

Pen Test

internal and external, across every branch

Internal and external penetration testing across branches and remote offices, then MFA, segmentation, and continuous monitoring to meet regulatory requirements.

Change Leaders Who Turned a Law Firm's Technology Spend Into Adoption

Adoption

accelerated across a global portfolio

Senior OCM leaders aligned partners, IT, and business teams across multiple platform rollouts, cutting resistance and building change governance that lasts.

A Three-Year Data Roadmap for an International Non-Profit

3 Years

data roadmap, with a fractional Chief Digital Officer

Silver Tree architected the data strategy, built the AWS foundation, served as fractional Chief Digital Officer, and moved warehouse support offshore to lower run costs.

One Data and Application Platform for an EdTech Provider With 11 Million Users

11M

users on a modernized platform

NetSuite and PIMCORE modernization plus a governed data fabric gave leadership real-time analytics, delivered through the Silver Catalyst methodology.

An AI-First Services Firm Launched Managed Services 50% Faster

50%

faster go-to-market

A Silver Catalyst assessment and the Vigilance platform gave the client a standardized offshore delivery model and doubled its market reach.

Downtime Down 45% and IT Costs Down 25% for a Commercial Builder

45%

less downtime

A hybrid cloud setup run on the Vigilance platform, with 24/7 threat monitoring and SIEM, gave regional offices stable systems that scale with growth.

Production Tickets Cut From 15 a Month to 2 on Save the Children's AWS Data Platform

87%

Faster report refresh, through performance tuning

Program leadership for an AWS Data Lakehouse build. Report refresh 50 to 87% faster, development and test effort down 50 to 60%.

Data Teams That Scaled Up and Down With a Global Non-Profit's Funding

3x

faster project delivery

A 12-week data strategy, then three specialized teams and a fractional program manager. 100% data reliability and 40% cost savings.

A ServiceNow Leadership Team the Incumbent Staffing Firm Couldn't Place

1,000+

users live on ServiceNow

Platform owner, architect, program manager, and OCM lead, all vetted by Silver Tree practitioners, took a global law firm's ServiceNow rollout live and cut major-incident resolution time.

Full Security Remediation for a Multi-Office Law Firm

60%

fewer availability incidents

IT360 Secure closed 100% of identified security exposure, cut response times by 40%, and lifted employee satisfaction by 30%.

Consistent IT Across 12 Care Facilities and 500+ Staff

60%

of IT issues resolved proactively

IT360 Secure standardized support for an extended care network: 35% faster resolution and 25% higher employee satisfaction.

AI-Enabled Service Desk for a 500-Person Wealth Manager

64%

of service requests resolved by AI-enabled automation

IT360 Secure brought 40% faster response, 35% faster resolution, and a 20% productivity lift from digital tool optimization across a hybrid, regulated workforce.

450+ Defects Fixed and Costs Cut 40% on a Failing E-Commerce Platform

450+

defects resolved

An offshore DevOps and QA team stabilized a platform built by another vendor and protected the telecom's largest mobile customer engagement.

Ransomware Contained and Operations Restored in 48 Hours

48 Hours

to restore operations, no ransom paid

During a provider transition, Silver Tree found ransomware the previous MSP had missed, finished the transition in eight weeks, and launched a two-year risk plan.

$1M Saved a Year After a 30-Day Move to Managed Services

$1M

in annual savings

A national non-profit facing budget cuts moved its infrastructure and core apps (Salesforce, Workday, NetSuite, Office 365) to Silver Tree. 100% of SLAs met for five years. CSAT rose from 2.5 to 4.5.