Governance and Management Practice
PMO, change management, performance visibility, and AI and IT governance for midmarket leaders who have to answer for every technology dollar.
Midmarket companies now run AI pilots, ERP upgrades, security programs, and data projects at the same time, often with no one tracking whether any of them deliver what the business case promised.
The Governance and Management practice sets the rules before the money moves, runs the programs to a schedule people can see, and makes sure the change lands with the people expected to use it.
Book an Advisory Session
40%
cost reduction for a national non-profit through a Silver Catalyst engagement
30%
higher IT satisfaction scores from digital experience management
20%
productivity gain from digital tool optimization
Technology spend keeps rising, and leadership still sees programs through status emails and steering-committee slides. By the time a problem shows up in the numbers, the quarter is gone.
Spend
Technology spend grows each year without a shared view of what each program is meant to deliver, or whether it did.
Visibility
Programs report activity. Leaders need cost, schedule, risk, and benefits in one view they can compare across programs.
Adoption
New platforms launch on time and usage stays flat. Teams return to the tools and habits they had before.
01
Technology roadmaps tied to business KPIs, with fractional CTO, CIO, and CDO leadership when the company needs senior direction before a full team.
02
PMO buildout, product, program, and project management, and dual-track agile delivery. Scale project leaders up or down as the portfolio changes.
See Program and Project Management
03
The BRIDGE™ OCM framework prepares people for AI, application rollouts, mergers, and process redesign, so adoption is planned as carefully as go-live.
See Organizational Change Management
04
KPI frameworks, benefits tracking, and executive dashboards that show cost, schedule, risk, and value for every program in one place.
05
AI policies and guardrails aligned to NIST and ISO 42001, IT performance governance, and data governance tied to BI, so programs hold up with boards, regulators, and funders.
06
Every discipline runs on Silver Catalyst™. BRIDGE™ covers the people side of the same change.
See the Silver Catalyst Framework
Silver Tree agrees how a program will be governed across people, process, data, and IT before full investment goes in. That means the board sees the same scorecard at approval, mid-program, and close.
01
Before Approval
Business KPIs, owners, decision rights, and the benefits the program must return.
02
During Delivery
Cost, schedule, risk, and adoption reported against the same scorecard, with escalation paths agreed up front.
03
After Go-Live
Benefits measured against the original business case, and the next investment decided on evidence.
Adoption shows up first in how employees experience their tools. Silver Tree measures it with employee experience analytics, real usage data, and service desk trends, then fixes what slows people down.
Tool and device performance, application usage, service desk demand, and how employees rate their digital workplace.
30% higher IT satisfaction scores and a 20% productivity gain from digital tool optimization, as typical outcomes.
Commercial Officer . Governance Practice
Turned around the most troubled global accounts at a global IT services firm, recovering more than $300M in operating income. Leads Silver Tree's governance practice and account delivery.
Practice Lead . Program and Project Management
Built PMOs for national telecom, financial services, and media companies, and 10-year strategic plans for two national non-profits. Assesses programs for probability of success before they stall.
Practice Lead . Program and Project Management
Janice leads the program management practice and stays hands-on as a program manager, working directly with executive sponsors, vendors, and delivery teams. She is building Silver Tree's AI governance advisory work, starting with the data foundation: data governance, master data management, and data platform programs.
PMP®
Certified ScrumMaster® (CSM®)
Generative AI Overview for Project Managers
$24.1M
portfolio budget run through a PMO she built for a CFO-chaired steering committee
13
projects in an operational discipline portfolio, reported to the board
$5M
first Agile regulatory reporting program at a national bank
2
enterprise PMOs built from the ground up at national non‑profits
Enterprise Microsoft Copilot implementation for a major private foundation
Leadership governance framework and steering committee for a technology company in transition, from Day-0 readiness through closeout
Player-coach for four project managers across a global humanitarian non-profit's transformation portfolio
Master's, Urban and Environmental Planning, University of Virginia
Bachelor's, Psychology, University of California, Davis
Cyber Security Career Studies Certificate, Network Security
Solution Consulting
Program and process management assessments that score each program's probability of success and name the fixes.
Managed Services
Program Management as a Service and OCM as a Service, with dashboards and reporting from week one.
Workforce Solutions
Program managers, project leads, and change professionals, vetted by the practice and embedded in your team.
Growth Stopped Waiting on Project Governance
Professional Services . Law Firm
Business modernization assessment, PMO buildout, ServiceNow implementation, and a change program led by senior OCM leaders who aligned partners, IT, and business teams.
Streamlined operations
Stronger IT governance
Higher adoption
Measurable productivity gains
One Method, 40% Lower Cost
Non-profit . National
A Silver Catalyst engagement across IT operations, security, and workforce for a non-profit running siloed IT across 20+ sites.
40% cost reduction
All SLAs met or exceeded
Silver Tree's program management expertise was the driving force behind our successful transformation. Their structured approach and skilled leadership helped us navigate complexity and deliver results.
Global Non-profit
Book an advisory session and leave with a clear read on what's slipping, who owns it, and what it will take to recover.
