
Technology
.
Operations Dragging on Growth
A Silver Catalyst assessment and the Vigilance platform gave the client a standardized offshore delivery model and doubled its market reach.
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50%
faster go-to-market
50%
faster go-to-market
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market expansion into new markets
A growing AI-first, platform-led digital transformation, and full-cycle product engineering services company wanted to expand its offerings while streamlining infrastructure support operations. While the company was strong in analytics, automation, and innovation, they wanted a partner to introduce process rigor, cost efficiency, and managed services expertise. Its primary goal was to add IT Managed Services as a business offering to fuel further business growth.
Having worked with Silver Tree on client projects, the client recognized Silver Tree’s expertise working with SMEs and its outstanding managed services delivery. When the time came to expand its offerings, Silver Tree was the logical choice.
Silver Tree's expertise in managed services spans multiple customer domains, delivering infrastructure support with year-over-year efficiencies, process improvements, and the business rigor essential for a professional managed services offering.



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