Non-profit
Data Management
Workforce Solutions

Building and Scaling Data Teams for a Leading Global Non-Profit

100% Data Reliability – Consolidated disparate sources into trusted, accurate reporting.

40% Cost Savings – Achieved through flexible, shared service teams that scaled with funding.

3x Faster Project Delivery – Improved coordination with a fractional program manager and specialized teams.

Actions Taken

Silver Tree first developed a 12-week data strategy, aligning executive leadership on data needs and building a roadmap fora three-year transformation. Following this, the non-profit hired a Chief Data Architect to execute the strategy, and Silver Tree provided three specialized teams:​

  • A data and analytics team to enhance reporting and insights​
  • A development and integration team to migrate systems like Blackboard and Salesforce to optimize data pipelines within AWS​
  • A project management team to coordinate implementation and streamline operations​

As the organization transitioned from ad hoc consulting to a managed services model, Silver Tree maintained the data pipelines, allowing internal teams to focus on high-value data initiatives. Silver Tree remained a stable, responsive partner throughout leadership changes and budget constraints.​

Challenge

A leading international non-profit faced significant challenges in modernizing its data infrastructure to improve fundraising, program effectiveness, and operational efficiency. With disparate data sources, unreliable reporting, and evolving leadership, the organization required a flexible, expert-driven approach to execute its data strategy while adapting to budget fluctuations.

Why Silver Tree

Actions Taken

Silver Tree first developed a 12-week data strategy, aligning executive leadership on data needs and building a roadmap fora three-year transformation. Following this, the non-profit hired a Chief Data Architect to execute the strategy, and Silver Tree provided three specialized teams:​

  • A data and analytics team to enhance reporting and insights​
  • A development and integration team to migrate systems like Blackboard and Salesforce to optimize data pipelines within AWS​
  • A project management team to coordinate implementation and streamline operations​

As the organization transitioned from ad hoc consulting to a managed services model, Silver Tree maintained the data pipelines, allowing internal teams to focus on high-value data initiatives. Silver Tree remained a stable, responsive partner throughout leadership changes and budget constraints.​

Outcomes

  • Improved Data Integration: Successfully consolidated disparate data sources, ensuring reliable, trusted reporting.​
  • Scalable Workforce: ​Provided a flexible talent model, allowing the organization to expand or contract resources based on funding and evolving priorities.​
  • Enhanced Project Coordination​: The addition of a fractional program manager improved collaboration across departments, driving alignment and efficiency. ​
  • Cost Efficiency​: Delivered shared service teams that optimized costs while maintaining high-quality data management.​
  • Operational Continuity​: Ensured seamless transitions despite leadership turnover, preserving institutional knowledge.​
  • Recognition for Service Excellence: Lauded by leadership for superior responsiveness and quality.

About Silver Tree

Founded in 2014 by Richard Ricks, Silver Tree Consulting & Services began with a vision to transform the business of IT and empower organizations to thrive in an evolving digital world.

Today, Silver Tree delivers a comprehensive suite of IT solutions and services across five key areas: workforce solutions, managed infrastructure (cloud and SaaS), managed security, application modernization, and data modernization. Backed by decades of experience and a proven global operating model, we help businesses innovate, enhance productivity, and drive sustainable growth.

Learn more
GET STARTED

Ready to get started on your journey?

See the results our clients have achieved—and discover what’s possible for your organization. Start with an assessment of your IT operations to uncover your biggest opportunities, address critical risks, and maximize impact.

Start with an Assessment